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PARKALOT

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ParkALot is a one-stop application for all your airport parking solutions.
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Role
Design
Tools
Figma and Mural
Co-Creator
So What is ParkALot? 
ParkALot is an application that makes parking easy at select airports in Canada.
 
The application allows users to securely input their payment and vehicle information to pay for, reserve, or extend their parking sessions. 
We believe this application can revolutionize how parking is done at airports and save a lot of time and money for airport commuters.
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Our client is the airport in need of a system that allows their guests to be able to park their cars efficiently.
The design features an iPhone application that allows users to reserve a parking space, the ability to park their car and pay from their iPhone, as well as a way to park different cars and be notified if their parking space is expiring. Some of the assumptions that we have that only one user will be using the app. Another assumption is that the user will be parking at the designated airport with their car.
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To validate these assumptions we will be researching various parking apps such as ParkWhiz and ParkMe. Using these apps that have similar parking features we will be able to design an intuitive and efficient app for our users. Users need a way to reserve parking spots in advance, be able to pay for parking spots with their phone and be notified of parking spots that are expiring.
 
To solve these needs we will follow the UX design process which includes us discovering the problem, interpreting the problem, ideation, and experimentation. Using these methods, we will design for the user and their needs.
How Was ParkALot Designed? 
Proto-Persona 
Creating a proto persona helped us create an ideal user for ParkALot
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This persona was created on Mural
Initial Design Sketch
We then proceeded to sketch a basic low-fidelity design that we based our high-fidelity design on.
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Design Prototype
Our final step was to make a high-fidelity prototype that is based on low-fidelity to make a working prototype.
The high-fidelity prototype for the application was made on Figma, a web-based vector graphics editor and prototyping tool
We optimized this design for iOS devices and the iPhone in particular.
Please note that the prototype is only viewable on a desktop browser, and is not configured to be viewed on a mobile.
User Feedback
Feedback From Four Testers
After conducting some usability tests with four users, we found that our users were very happy with our design. The task that they were asked to complete was to book a parking spot in advance, use the Park & Go feature and add a new vehicle to their account. Users liked the auto-renew feature as it would avoid any overtime fines from the jurisdiction. 
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Though some users were skeptical of adding their payment and vehicle information, the two-step verification method felt safe enough to input that information since they know that they are the only ones with access to it. 
Users also appreciated the navigation bar as it makes navigation between pages easy while appreciating the ability to have multiple payment cards and vehicles at the same time, which also saves time from making the user enter vehicle or payment information regularly.
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Users found the UI very intuitive and easy to use making it a proper user experience. Overall, we were suggested not to change anything as the design was appealing and simple to operate. 
What We Learnt and Next Steps
New Skills
Creating ParkALot helped us a lot in terms of learning new things.
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I significantly improved and learnt how to animate Figma prototypes and mock them up to device frames. In addition, I learnt how many mobile parking systems work in contrast to traditional ones.
What Did We Learn?
Working in a team, I believe I improved on my time management and communication skills. Coordinating tasks and timelines helped me stay on scheduele while giving us time to make sure our design is perfect.
What's Next?
We intend on adapting and optimizing ParkALot's design for the Apple iPad and the Apple Watch. In addition, we also want to create an alternative ParkALot design to make it compatible with android run mobile and tablet devices along with versions for popular android smartwatches.
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Our main goal is to broaden the platform.
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